Rich1998 treats your privacy as a priority. This document transparently explains how we collect, use, store, and protect your personal information while you use our platform.
This is how rich1998 approaches the protection of your personal data — with transparency, accountability, and a systematic process.
Every piece of personal and financial information you submit to rich1998 is protected by 256-bit SSL encryption — the same technology used by Malaysian banking institutions. Your data is never transmitted in an unprotected form.
Rich1998 has never and will never sell, rent, or disclose your personal information to advertisers, data brokers, or any commercial third parties. Your data belongs to you — not to us as a business asset.
You have the full right to access, correct, request a copy of, or request deletion of your personal data from the rich1998 system at any time through our customer support channels.
Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and round-the-clock security monitoring. Only authorised personnel may access member data.
In the event of any security incident affecting your personal data, rich1998 will notify you within a reasonable timeframe via your registered email, in line with industry best practices.
Your personal data is retained only for as long as necessary for the purposes stated in this policy or as required by law. When no longer needed, data is securely deleted from our systems.
Note: This Privacy Policy forms part of your agreement with rich1998 and should be read alongside the platform's Terms and Conditions. By using the rich1998 platform, you agree to the collection and use of data as described here.
Rich1998 values the privacy of every member. We understand that when you register and use our platform, you are entrusting us with sensitive personal information — and we do not take that trust lightly.
This Privacy Policy explains in detail what types of data we collect from you, how that data is used, who it may be shared with under limited circumstances, and what your rights are as the owner of that personal data. This document is written in plain language because we believe transparency is the foundation of trust.
This policy applies to all members who register and use the rich1998 platform through our official website or mobile app, regardless of the access method used.
Rich1998 only collects data that is genuinely necessary to provide you with a safe, fair, and responsible service. We do not collect excessive data that is unrelated to the purpose of this platform.
This includes all information you fill in when registering an account, completing the KYC process, contacting customer support, or submitting any form within the rich1998 platform.
When you use the rich1998 platform, certain technical data is automatically collected by our system, including your IP address, device information, and the web browser you are using. This data is used solely for security purposes and platform improvements.
Rich1998 uses collected data solely for legitimate purposes directly related to providing services to you. The following are the primary uses of your data:
Marketing: rich1998 will only send you marketing communications if you have opted in during registration or through your account settings. You may withdraw this consent at any time via the notification settings page in your account.
Each time rich1998 processes your personal data, we do so on one or more of the following legally valid grounds under applicable data protection law:
Rich1998 does not sell your personal data. However, in limited and controlled circumstances, we may need to share certain data with the following parties:
Third-party service providers that assist us in operating the platform — such as payment processors, game software providers, and cloud service providers — may receive data necessary to carry out their functions. All such providers are bound by strict confidentiality agreements and may only use your data for the stated purposes.
Rich1998 will disclose personal data to law enforcement authorities or regulators if required by applicable law or a valid court order. We will not disclose data beyond what is strictly required by such legal requests.
Our guarantee: rich1998 does not share your personal data with advertisers, social media platforms, or any commercial third parties for third-party marketing purposes.
Rich1998 implements a layered security approach to protect your personal data from unauthorized access, alteration, disclosure, or destruction. The measures we employ include:
The rich1998 website and app use cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience. The following are the types of cookies we use:
These cookies are required for the platform to function — including maintaining your login session and ensuring security features operate correctly. These cookies cannot be disabled as they are critical to the platform's core functionality.
These cookies collect aggregated and anonymised data about how users interact with the rich1998 platform — such as the most frequently visited pages and any errors that may occur. This information helps us improve platform performance.
These cookies allow the platform to remember your preferences, such as your interface language, preferred currency, and display settings. Without these cookies, you would need to reset these preferences each time you access the platform.
You can manage your cookie settings through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of some platform features.
As the owner of your personal data, rich1998 recognises and respects the following rights you hold. To exercise any of these rights, please contact our customer support team via Live Chat or email.
You have the right to request a copy of the personal data rich1998 holds about you in a readily readable format.
If your data is inaccurate or incomplete, you have the right to request that a correction be made promptly.
In certain circumstances, you may request the deletion of your personal data from the rich1998 system.
You may object to the processing of your data for specific purposes, such as marketing communications.
You have the right to receive your data in a structured format that can be transferred to another service provider.
In certain circumstances, you may request that the processing of your data be temporarily restricted.
How to submit a request: To exercise any of the above rights, contact the rich1998 customer support team via Live Chat on the platform or by email at [email protected]. We will process your request within 30 business days.
The rich1998 platform is exclusively for adults aged 18 and above. We do not knowingly collect, store, or process personal data from individuals under the age of 18.
Should we discover that we have inadvertently collected personal data from an individual under the age of 18, we will take immediate action to delete that data from our systems and terminate the account in question.
If you believe that a minor has registered on the rich1998 platform, please contact our support team immediately so the necessary action can be taken.
In the course of operating the platform, some of your personal data may be processed or stored outside Malaysia — for example, by cloud service providers or gaming technology providers we work with. When this occurs, rich1998 ensures that:
Rich1998 retains your personal data for as long as your account is active or as long as necessary to provide services to you. After you close your account, some data may still need to be retained for a defined period for legal and compliance purposes — in particular, financial records which are typically required to be kept for 7 years under applicable legislation.
Once the applicable retention period expires, data is securely deleted using methods that ensure it cannot be recovered.
Rich1998 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make significant amendments, we will:
We encourage you to review this Privacy Policy periodically. Your continued use of the platform after any changes take effect constitutes acceptance of the revised policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the rich1998 customer support team is available to assist you 24 hours a day, 7 days a week.
Privacy Complaints: If you are not satisfied with how rich1998 has handled your privacy complaint, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.
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We take your privacy seriously. Register now and enjoy an online entertainment platform that is not only fun, but fully safe and trustworthy.